Delivery Info

 

What Delivery Costs and When We Deliver

London Catchment Area

Delivery costs £4, but is FREE if you spend £50.

Outside London Catchment Area

Delivery costs £6.95, but is FREE if you spend £50.

Your order should be with you within 2-4 business days of you placing an order.

We deliver using DPD Monday to Sunday. DPD will both text and email you when they have picked up your parcel to enable you to track your parcel and choose from a host of delivery options.

Click & Collect

There is no charge for click & collect.

Collection days and times are Fri-Sun from 2pm-5pm

Shop market is at Canopy Market - west handy side London N1C 4BH

What The Minimum Order Value Is

The minimum order value is £20. You will not be allowed to proceed to checkout from the shopping basket page unless your basket total, excluding any delivery fees, is £20.

Delivery Instructions & Problems

Delivery Instructions

You can add specific delivery instructions in the shopping basket in the “Add delivery instructions or gift messages” section.

Please ensure that we are given instructions if there is somewhere specific you want your delivery left, for example with a neighbour. Alternatively, call us at least a day before the delivery is due and leave instructions with us.

Missed Deliveries

If nobody is home when we deliver your food, and your order contains food that needs refrigeration, we will return the order to our depot, because the order will need refrigeration. We will then contact you to attempt redelivery. We may charge you for the redelivery.

If your order does not contain food that needs refrigeration, we will try and leave the order in a safe place, e.g. with a neighbour. If it is left in a safe place we will contact you to let you know where we left it and consider the order fulfilled. If we can’t find a safe place to store the order, we will return the order to our depot and contact you to attempt redelivery. We may charge you for the redelivery.

Outside London Catchment Area

You will be able to rearrange re-deliveries of your parcel with DPD. DPD will also allow you to choose from a host of delivery options, such as leaving the parcel with a neighbour, leaving the parcel in a safe place, or choosing an alternative delivery date.